Satisfaction Questionnaire
Dear customer,
In line with the requirements of the quality management and its sustainable improvement, we wish to enhance the cooperation with our customers, to remove contingent shortcomings and to use this questionnaire to get information of your satisfaction.
Please, fill in this questionnaire and provide your opinion on individual fields of our activity.
| How do you assess our meeting the delivery times and quality of rendered services *: | |
| How do you assess our response to your demand, including making a bid *: | |
| How do you assess price stability and price level *: | |
| How do you assess the approach of the employees of the Forwarding Department *: | |
| How do you assess the communication and conduct of drivers *: | |
| How do you assess the approach of our employees to settling complaints *: | |
| How do you assess the completeness of shipping documents *: | |
| The questionnaire filled in by (name, function, company) *: | |
| Date: | |
| Your remarks and suggestions:: | |